The Distinctive Skill Set of a Leader

What could you learn (or benefit) from a Harvard Business Review article from nearly twenty years ago? Quite a bit. Emotion Intelligence, according to its great champion Daniel Goleman is remarkable in terms of impact among effective leaders:

To create some of the competency models, psychologists asked senior managers at the companies to identify the capabilities that typified the organization’s most outstanding leaders…When I analyzed all this data, I found dramatic results. To be sure, intellect was a driver of outstanding performance. Cognitive skills such as big-picture thinking and long-term vision were particularly important. But when I calculated the ratio of technical skills, IQ, and emotional intelligence as ingredients of excellent performance, emotional intelligence proved to be twice as important as the others for jobs at all levels. (From Goleman, What Makes a Leader? in The Harvard Business Review, 1998).

EI is arguably the skill set above many, if not all others that distinguish a leader who is able to move things forward because she or he is good with others, being first and foremost, at ease with themselves, mature, experienced and in command of themselves. Goleman identified five distinctive elements that identify leaders who possess emotional intelligence in action, shown in the table below:

Goleman Emotional Intelligence Five Characteristics

See an overview below from the HBR blog and re-issue of the 1998 article, What Makes a Leader.




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